I had a wonderful stay at this hotel. The room and bathroom were clean and spacious. The hotel is located close to the beach and offers a convenient shuttle service to the shopping center. The staff were incredibly helpful and friendly, making my stay even more enjoyable.

Nothing, no complaints at all.

The hotel was in a good location for us as it was away from the mainstream area and very quiet, which we preferred. Access to the main shopping/beach areas was easy with complimentary hotel bus or a 10 min walk. Breakfast buffet was quite good and enough variety.

The only possible complaint that I have is that the bed and pillows were a bit harder than I'm used to, took a few days to get the pillow bashed enough to be more comfortable.

Generally service was GOOD. We liked the food and service and fantastic prices. Some of popular places such as patong boxing stadium were near this venue.

This hotel offers great value for money with its affordable prices. The attention to detail in the rooms is commendable, with amenities such as working AC, king-size beds, and balconies with a sea view. The staff provides excellent service and the basic amenities are well-maintained.

All was perfect, nothing to complain about.

The hotel is located in a fairly hilly area, offering breathtaking views of the surrounding mountains and city. The cleanliness of the rooms and bathrooms was impressive, and the hotel facilities, especially the pool, were well-maintained and clean. The hotel provided convenient transportation options, with easy access to the beach and the nearest shopping mall. The staff was friendly and accommodating, making my stay a pleasant experience overall.

N/A

baia del sole is set 600 feet away from the property. the hotel was located just a walk down to patong boxing stadium and other tourist attractions. location in front of smart bus stop, only 15 minutes walk away.

The staff where very freindly and very helpful. The flexible breakfast time was good.

we found that the breakfast was not kept hot

The hotel had a convenient location, close to the beach and other attractions. The staff at the front desk were friendly and helpful, providing useful information and recommendations.- The hotel had a wonderful swimming pool, perfect for relaxation and cooling off during the hot days.

The cleanliness of the rooms was subpar, with stains on the bed sheets and mold in the shower curtain. There were maintenance issues, such as loose faucets and a malfunctioning light.

The hotel staff know us since the first day, if we pick up our room key in the evening they give us automaticcly the room key. they are really nice!

The place of the hotel and the atmosphäre, but it should be better in claeness... because we had a really dirty shower withmold inside.

Have free car park, hard to find, it locates on a hill in the area most accessible by local people but for tourists might be too difficult. Good, spacious and clean room. No other facilities. Just rooms. They have 3 connecting rooms, so big families might be happy with this option. They have elevators to access the higher floors.

No ramps in front of the hotel, big luggages may be difficult to handle. No breakfast service. No food outlets at night time.

The hotel is located close to many restaurants and shops which was convenient. the free shuttle service to a nearby mall was useful. the pool was clean and enjoyable to swim in.

The hotel room was disappointing. the bed was very hard and uncomfortable to sleep on, and the bathroom was not clean.

The girls at the counter in the AM were very pleasant. The bed was nice. Excellent swimming pool for laps. The hotel gives free shuttle service to the busy part of Patpong daily.

The check-in staff was really poor. The guy acted as if he was doing me a favor and letting me stay at the hotel. The room had some small bugs. I need wifi for work and was under the impression the service was free. I was wrong.

not suitable for those old people with knee problem as they need to climb a steep slope to reach the hotel main building.

the first night we stayed in the hillside room and we had unhappy experience as a lot of mosquitos and the air-con is very noisy. we changed our room to hotel building for the rest of our stay there. we need to pay for the upgrading and the room in the hotel building is ok.

Nice pool, helpful staff, clean room, convenient shuttle, charming and excellent staff, surrounded by green trees.

Nothing to mention.

I like the staff, the people I had contact with was always smiling and helpful.